WEBSITE POLICIES
CUSTOMER CARE
At The New Inn, we want to give customers the most enjoyable eating, drinking and accomodation experience, one that will keep them coming back to us time and time again. That’s why we believe that the website policies should be fair, clear and transparent.
Below you’ll find a list of all the The New Inn policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments
Frequently asked questions
1.1
‘The New Inn as “www.thenewinnwestcoker.com”, “we”, “us” or “our” in the following terms and conditions and our policies. www.thenewinnwestcoker.com is referred to as “the” or “our” “website” or “the site”.
1.2
We work with Third Parties such as website mailshot and payment services. We refer to these as our “Website Partners”. We may share your information with our Website Partners and other Third Parties as a necessary part of business operations to deliver events, as further described in our Privacy Policy under the section 5.5 'WHAT DATA DO WE COLLECT’.
1.3
The New Inn, Partners and the Third Parties identified in these policies may collect and process data on behalf of The New Inn.
1.4
If you have questions about these policies or terms and conditions, how your Personal Data are collected or processed or use of our Website or Social Media, we want to hear from you.
You can contact us on:
01935 864 000
and email us at:
2.1 www.thenewinnwestcoker.com (the “Website”) is owned by and copyrighted to The New Inn. You can telephone us on 01935 864 000 and email us at thenewinnsomerset@gmail.com . 2.2 The New Inn are Data Controllers (i.e., the organisations responsible for the processing of your Personal Data) in respect of the information which The New Inn collects, receives and processes about you when you use our Website or our services. 2.3 Before using our Website or Social Media - it is your responsibility to read this. By visiting, accessing or using our Website or Social Media pages you expressly agree to be legally bound by these terms and conditions of use and policies. 2.4 We may revise our terms and conditions or policies at any time by posting an update on our Website. Please ensure that you check the Website from time to time to review these. The date shown above reflects the most recent update. 2.5 Whenever you use our Website, information may be collected through the use of Cookies so you should also read how Cookies are used, section 5.5.7. 2.6 When you submit any Personal Data or request services from us, we use appropriate physical, electronic and managerial security measures to try to prevent your Personal Data from being accessed by unauthorised persons and to ensure that you may submit Personal Data safely. 2.7 If there is anything you do not understand, please telephone us on 01935 864 000 and email us at thenewinnsomerset@gmail.com .
3.1 JURISDICTION The Conditions will be exclusively governed by and construed in accordance with the laws of England whose courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions. The Website is controlled by us in England. We make no representations that the Website is appropriate or available for use in other countries or languages. 3.2 YOU WILL: (a) Not use the Website (or any part of it) for any illegal purpose and agree to use it in accordance with all relevant laws of England, UK and EU; (b) Not upload or transmit through the Website: any computer viruses, macro viruses, trojan horses, worms, robots, logic bombs or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer, or any material which is defamatory, offensive or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety; (c) Not take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; (d) Not use the Website in a manner which: may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired or violates or infringes the rights of any person, firm or company (including, but not limited to, rights of intellectual property, rights of confidentiality or rights of privacy). 3.3 WE RESERVE THE RIGHT TO: (a) Modify or withdraw, temporarily or permanently, the Website (or any part of it) with or without notice to you, and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or (b) Change these Conditions from time to time. Your continued use of the Website (or any part of it) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must stop using the Website; and/or (c) Monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints relating to the Website and take any action that we deem appropriate. 3.4 WE WILL: (a) Use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website because of a failure, suspension or withdrawal of all or part of the Website for any reason. (b) Respect your personal data and shall process any personal data that we collect from you, or that you provide to us, in accordance with our Privacy Policy. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate. 3.5 LINKS TO OTHER WEBSITES We may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability or accuracy of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites, media, apps or resources. 3.6 ACCESSIBILITY We take responsibility for making our web content accessible for people with disabilities and meeting current accessibility standards, including those defined by the W3C’s Web Content Accessibility Guidelines. The Website has been designed to be as accessible as possible and to be compatible with the types of adaptive technology used by people with disabilities, including screen readers. 3.7 LIMITATION OF LIABILITY (a) Whilst we use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. (b) The Website is provided on an “as is” and “as available” basis without any representation or endorsement. Unless specified in separate terms and conditions relating to a particular product or service, we make no warranties of any kind, whether express or implied, in relation to the Website, or products or services offered on the Website whether by us or on our behalf. (c) Notwithstanding any other provision in the Conditions, nothing shall limit your rights as a consumer under English law. (d) You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Website and any information provided to or taken from the Website by you. (e) We will not be liable in contract, tort (including, without limitation, negligence) or otherwise for: Any economic losses including without limitation loss of revenues, profits, contracts, business or anticipated savings; or Any loss of goodwill or reputation; or Any special or indirect or consequential losses, howsoever arising.
4.1 CONTENT AS TEXT. All text on our website and any subdomains we may set up is copyright of and owned by The New Inn ("we, "us’ "our") except where it is specifically stated that the information was previously published elsewhere and/or the copyright is acknowledged to another party. 4.2 PHOTOGRAPHS & VIDEOS. All photographs and videos on our website are subject to strict copyright. Photographs or Videos may not be used, copied, shared, downloaded, reproduced, published, displayed elsewhere, transmitted, distributed, broadcast, sold under licence or commercially exploited or used to create derivative works of such material without the original copyright owner’s written permission in advance of any use. Some photographs and videos are copyright of and owned by freelance or commissioned photographers or videographers who have given permission for their work to be published on our Website and Social Media channels and for Marketing and Promotional purposes. However the copyright either remains with those photographers and videographers or with us. Some photographs and videos are copyright of and owned by The New Inn or our suppliers, licensors, sponsors, associates or Website Partners. We own the copyright in all photographs and videos taken by friends and volunteers of Sue Ayres Watercolour. 4.3 TRADEMARKS, GRAPHICS, LOGOS & OTHER CONTENT. All logos and marks, graphics, patterns, backgrounds, icons, GIFs and such like material that identify or are clearly part of our brand. You may not copy and use our or the The New Inn brand or any photographs or videos or any other artwork, graphic, logo or mark, pattern or background, icon, GIF or such like that identifies The New Inn without permission in writing in advance. Any approved licences for the use of photographs, videos, text material, logos, marks, graphics, patterns, backgrounds, icons, GIFs or other material will be governed by the laws of England. 4.4 MEDIA & PRESS. If you are media or press and require official photographs, images or videos or text authorised for use in publications, television, presentations or online, please email thenewinnsomerset@gmail.com . We can also advise if any appropriate fee is payable. We will also provide details of the appropriate credit(s) to be used when such material is used. 4.5 SOCIAL MEDIA CONTENT. If you submit photographs, videos or animated GIFs to our Facebook page or via Comments or Messages to our Facebook page or other Social Media, the copyright of such will remain the property of the photographer, videographer, originator or other copyright owner. However by uploading them, the owner of the copyright irrevocably grants to The New Inn the right to publish the photograph itself, whether on our Website or by any other form of publication in any other media or arrange publication through third parties in any form of publication in any media, and notwithstanding the generality of the forgoing the photographer/owner of the copyright hereby expressly agrees that The New Inn may use the photograph in any official video or DVD or similar audio-visual device or television or internet programme, all without further approval from or payment to the copyright owner. 4.6 USE OF INTELLECTUAL PROPERTY, SUCH AS COPYRIGHT MATERIAL. When using our Website, Social Media, e-Newsletters and Event Listing in our website, you acknowledge and agree that: (a) All copyright, trademarks and all other intellectual property rights in all material or content shall remain at all times owned by us, artists, artists’ agents or our suppliers, licensors, sponsors, associates or website partners. (b) All material and content are made available for your personal non-commercial use only. Any other use of the material is strictly prohibited. You agree not to (and agree not to assist or facilitate any Third Party to) copy, reproduce, transmit, publish, display, distribute, broadcast, sell, licence, commercially exploit or create derivative works of such material and content. (c) Except for Personal Data or Sensitive Personal Data, any information you submit to us, will not be treated confidentially and you acknowledge that we may use such information for any purposes subject to these Conditions. 4.7 YOUR IMAGE & CONSENT WHEN ATTENDING WORKSHOPS. By attending a The New Inn workshop or any of our services you consent to be photographed and/or filmed. You consent for your image to be used in any promotional and communication materials worldwide in perpetuity. You irrevocably grant to The New Inn the right to publish the photograph or video itself, with your image, whether on our Website or by any other form of publication in any other media or arrange publication through Third Parties in any form of publication in any media, and for us in any official video or DVD or similar audio-visual device or television or internet programme or presentation, all without further approval from you or payment to you.
1 CHURCH STREET | WEST COKER | BA22 9BD



